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DonJoy Iceman Continuous Cold Therapy Unit

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DonJoy Iceman Continuous Cold Therapy Unit


NOTE This product does not qualify for Special Discount or Free Shipping

$149.99 each

To order the DonJoy Iceman follow these 3 steps…

Step 1.
Click here to download our Prescription Only order form

Step 2.
Have your doctor complete your Physician Authorization portion of the form.

Step 3.
Fill out your billing and shipping information and fax the completed form to us at 1-800-936-6569

Upon receiving your fax we will send you an order confirmation email containing the details of your order. The shipping method you select on the form determines how quickly your Iceman arrives. Standard ground shipping arrives in 7 – 10 business days. We will send you a shipping confirmation email with tracking information for your package once the package leaves our warehouse.

  • Product Description
  • Product Reviews
  • Ask a question (26)

*** Prescription Only ***

The DonJoy Iceman by DJO is one of the industry's most recognizable sports medicine products for cold therapy. The Iceman cold therapy system (includes container and wrap combo) is used by orthopedists and sports medicine professionals following a variety of arthroscopic joint procedures to assist in minimizing pain, swelling, and inflammation by providing up to 7 hours of continuous cold therapy before needing to be refilled with ice.

The cold therapy unit is connected to your choice of a wrap-on (included) or cold pad which surrounds the joint with up to seven hours of cold pain relief. Compared to other cryotherapy machine products, the DonJoy Iceman uses a patented semi-closed loop system which allows the unit to maintain a more constant and accurate temperature than competitor's systems.

The Iceman also features a thermostat for easy temperature adjustments. This system is shipped complete, ready for immediate use and includes: Iceman cooler, pump with hose attached, and a three prong AC adaptor.

Click here to print the Prescription Only order form

Ideal Application:

The Iceman Cold Therapy unit helps reduce pain and swelling and facilitates rehabilitation. It provides up to 7 hours of continuous cold therapy for a variety of indications. Using a patented semi-closed loop system, the Iceman maintains a more constant and accurate temperature than competitor's systems.

Features Benefits:

  • Two position locking top
  • Water tight seal
  • Hose stirrup
  • Inlet temperature control monitoring
  • Semi-closed loop system
  • Compatibility with a variety of pads

Available Cooler/Wrap Options

  • Shoulder
  • Knee
  • Ankle
  • Universal

NOTE: This product does not qualify for Special Discounts or Free Shipping. Sold and Shipped by the Manufacture.

If you have a warranty issue with your Iceman please contact DonJoy (DJO) directly at (800) 321-9549

5 14

DonJoy Iceman Continuous Cold Therapy Unit reviews

I have a DonJoy Iceman and I love it and I would love one more for my other knee. - nora
it worked great after the doctor replaced a ligament in my left knee - matty
Presently in recovery from a total knee replacement - With the past 3 arthroscopes (leading up to this knee replacement) a Cryo-Cuff was the standard hospital issue. I was fine with that expectation. When recovering from the knee replacement, I was given the Iceman and based on it's sophistication and operation, assumed it would stay within the hospital inventory. PLEASANTLY surprised when it came home with me. Very stable, durable and efficient. Good retention of coldness even after ice has thawed. Has received alot of use over the last 4 weeks with no signs of leakage or breakdown. Excellent product, highest endorsement! - Lar
I looked at several different brands of cold therapy units but found this one to be of superior quality. The brand was also recommended by Kaiser. This unit really did the trick. It's so much easier to use than filling ice bags. Just strap it on and you are chillin'! - Jon
4 1/2 weeks into recovery of total knee replacement..I absolutely think this is the greatest ice therapy ever invented..I too have had 4 previous arthroscopies and i was so surprised by the structure and design.and that I got to bring it home from the hospital with me ..I love that it keeps a constant 40 degree temperature and it is not heavy on my knee..I highly recommend this to anyone... - Shelly
I was sent home with the iceman after surgery and this is by far the best thing ever. As soon as it's turned on the cooling sensation is immediate. I love this device! - Boxer1
This is the best thing you could every have after a shoulder operation. It is great for everything. Thanks - JimmyJags
been using this machine for ten years, varying different injuries ( 80% bones broken and various ligament replacements). Im on my second machine this month for yet another spine injury. This machine is dreamy!!!!!!!! - flacco
Received the machine after my husband had a total knee replacement. It has helped tremendously with his recovery. I have found freezing the reusable lunchmeat containers help keep ice in the machine for 9+ hrs. - Tari
I'm using this for a total hip replacement. The only thing I can say is whoever invented this is going straight to heaven!! - Cb1007
AK Smiths
We used this for hubbys knee replacements in April 12 (both at same time) and again for his hip replacement in Nov 12 (only one so far). What a wonderful machine. We are holding onto it for his other hip replacement sometime in the future and my probable hip replacements. A huge help in his recovery. - AK Smiths
I recently found out I have stage 4 cancer and had to have surgery on my leg. While in the hospital they used this device on my leg and I could not ask for an easier way to apply cold therapy to a limb. Thankfully I have good insurance and I got to bring this machine home with me. - Marsha
I couldn't agree more with all the other reviews. I'd give it ten stars if I could! I had my 1st shoulder surgery without it as my ins. wouldn't pay for it and I couldn't afford it. It was awful the 1st wk. By the time you wake up outa the fog of painkillers the pain was so great it was unbearable while you wait for the new icepack to bring the pain back under control. Had to have a 2nd surgery and this time my doctor ordered me the iceman machine. The recovery was a breeze. Different as night and day. EVERYONE having joint surgery should have one! - A FAN
Had bilateral ACL knee reconstruction 8 years ago and with a Y connector, was able to ice both knees at once....added a timer to go on for 20 min. every hour except at meal time- other than filling the bucket 3 times/day, it was worry free! Went back to work in 2 weeks. Now we have the new Clear3 for my husbands' hip replacement...he went home 29 hours post-op! There's nothing like the Iceman!! - Cindy

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Questions on DonJoy Iceman Continuous Cold Therapy Unit

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  • From marcus yarbrough at 6/28/2010 8:55 AM
    • How long is the warranty on this product ?
    • The DonJoy Iceman has a 6month warranty.
  • From linda merkling at 12/6/2010 4:52 PM
    • How do you attach the pad to the knee after knee surgury? I do not have the instruction booklet.
    • Please check your email address. I have sent the product instructions to you.
  • From Mary Doyle at 12/12/2010 8:01 AM
  • From Mary Doyle at 12/12/2010 8:01 AM
  • From Lynn at 12/13/2010 7:22 AM
    • Do you sell storage/carrying cases for the Iceman Model 1100?
    • Hello Lynn,

      I do apologize, but nothing like this is currently made by DonJoy.
  • From Gary at 1/19/2011 9:01 AM
    • I was just discharged from rehab after double knee replacement and during my stay I used your Iceman unit and loved it. I'm placing an order before 2:00 today but I can't find the tee hose adapter under accessories. I really liked the ability to ice both knees at once so please tell me how to order this adapter.
    • Hello Gary,

      This item can be found here:

      If you indicate that you'd like to order one on you cover page, I'll add it to your cold therapy order.
  • From Linda at 1/26/2011 8:37 PM
  • From Mar at 2/1/2011 7:54 PM
    • I had a bi-lateral knee surgery and used this machine in the hospital. They had a "Y" connection, is that available? They gave me the pads for both knees.

      Does Medicare accept this if a doctor prescribes this ice machine?

      Thank you
    • Hello Mar,

      The DonJoy Iceman Dual Pad Connector can be found here:

      At this time we do not bill insurance carriers.
  • From Sandra T at 6/9/2011 7:22 PM
    • How do I empty the water from the cold pad that wraps the shoulder for storage?
    • When draining the pad, you must first unplug the motor, then leaving the pad connected to the cooler hose, lift the pad up above the cooler and the water will drain out by gravity. Once you get as much water out as possible, make for sure that you dry the cooler out completely and then store it in the house. Be sure not to put in anywhere that will be a dark moist environment, i.e. garage, attic, basement, etc. this will promot mold growth and any water that was unable to be drained in the cooler or pad. When you want to bring it back out for another treatment, makd for sure that you clean it. Fill the cooler to the water line with room temperature water, and then put in a few squirts of anti-bacterial soap. hook the pad up to the cooler, and turn the motor on for a few minutes. Then drain the pad and cooler and fill with ice and water for the next treatment.
  • From Ray at 7/21/2011 6:44 PM
    • Is there any NOISE factor involved when running the Cold Therapy Unit?
    • You should hear a quiet hum from the motor of the Iceman.
  • From Barbara at 8/15/2011 5:12 PM
    • I need the pad the one I have has a pin hole in it do I need a prescription for just the pad? Where can I buy it?
      Thanks you
    • You don't need a prescription, just call us at 800-553-6019 to place your order.
  • From Bill at 10/13/2011 3:13 PM
    • Which attachment works the best for neck and shoulders? Is it large enough to cover my neck and both shoulders all at once? Thanks
    • Shoulder 11-1334-9-00000 would accommadate your needs.
  • From Steve at 12/23/2011 6:31 PM
    • I took this unit home following ankle surgery. The two connection to the pad hose connectors is arduous and appears to be poorly designed. Any ideas?
    • Hi Steve,

      If you have questions about proper usage of the product please call 1-800-553-6019.

      Have a nice day.
  • From SusanGaasland at 3/28/2012 11:35 AM
    • I am having shoulder surgery next week and a friend recommended this product. However, I will not see my doctor again until just before the surgery and would like to be sure I have received the unit prior to surgery. Can it be purchased without a prescription?

    • Unfortunately, we do not sell it without a prescription. You or your doctor can print out the ordering/prescription form from our website if that helps though. Your doctor might be able to fax the signature to you.
  • From Dave PT at 11/22/2012 9:51 AM
    • What is the voltage and amperage of the power supply to the iceman?
    • Hello, Dave -

      It is 8.5 V and 900 mA.

      Thanks and have a great day!
  • From Renita at 11/5/2013 12:05 AM
    • I was sent home with this lovely machine following knee surgery two weeks ago. it works great except It seems the humming sound has gotten louder. Any ideas on how to fix this?
    • Renita,
      Make sure the machine has plenty of ice and water to run. Sometimes the environment you’re in can make the machine sound louder than it is. For example: being in a hospital where there is other noise and then coming home where it is quieter. I suggest if you hear the motor continue to get louder or the humming is sounding irregular to return the item to the hospital for a new unit, as it comes with a 6 moth warranty. You can also call our product support line for trouble shooting advice (800.553.6019). Thank you for contacting DJO.
  • From Krys at 1/7/2014 2:33 PM
    • My iceman is running (for an hour) but no red line is registering on the thermometer. The hose is cold entering the thermometer and exiting the thermometer .
    • Krys
      If the pad is cold you have nothing to worry about, there may be a malfunction with the thermometer
  • From Ken2531 at 3/28/2014 11:10 PM
    • I was in a car accident in 2006 and i'm am suffering with Cervical headaches 24hours a day seve days a week. Ice packs don't last long. I need to know how much the ICEMAN will cost and will the shoulder pad be flexable enough
      to cool my C2 Root nerve damage
    • Ken
      The Shoulder wrap that comes with the IceMan does not cover the neck if you lay in over your shoulder. You can use the cuff to wrap around your neck if you would like. The Price is on the website here depending on what unit you want. You will need a physicians prescription to get the unit. Just follow instructions on the website on how to order
  • From Tina at 5/27/2014 6:22 PM
    • I had a double back fusion and was lucky to use this in the hospital. I was able to take it home as well,however their are times that it sounds like a water fountain. I keep checking to make sure it is not pumping water out on the floor but it seems to be internal. any ideas. I make sure the water level is to the line but sometimes it I loud.
    • That sound may be if there is not enough water in the unit, just keep the water and ice at the level of the line inside. If you have any issues with the motor going off or it not getting cold call Product Support at 888-405-3251
  • From Jennifer at 8/7/2014 11:36 AM
    • I have returned home from back surgery. I'm at about a month out. The temp is not getting lower than 55 and does not seem to be getting to the pad anyway. Is there a way to try and clean this first. No instructions were given to me upon leaving the hospital. ALso if a cleaning does not work I see there is a warranty how do I get that.
      Thank you
      Jennifer Lemmons
    • Jennifer
      The coldest temperature range for the IceMan is from 50-55 degrees. It's not meant to be colder than that. If you feel like water is not getting into the pad fully, try cleaning the entire unit and pad by running warm water up to line in the cooler and add 2 caps of bleach. Let it runn for 15 minutes and see if that allows the water to fill the entire pad. If this doesn't work the unit has a 6 month warranty and you can take the unit back to where you purchased it to get a new one.
  • From mike at 10/12/2014 7:56 PM
    • motor is running, but no water is being pumped through to the pad. Is there a way to check out the unit to determine why?
    • Mike
      There may be something clogging the lines. First disconnect the pad and reconnect. Make sure you hear a snap when each hose is connected. Fill the cooler up with warm water and add two cap fulls of bleach to the cooler. Run the bleach solution through the unit and pad for 10 minutes. There is a dime size filter ca under the motor. Remove and rinse under tap water. If you still are not seeing water in the pad the unit or pad may need to be replaced
  • From Herb Holton at 10/23/2014 8:04 AM
    • I have a Model 1100 Iceman cooler. What is the preferred or recommended procedure to clear/drain all of the water from the system for storage ??
      Thanks for your time.
    • Herb
      The only way to get the most water out of the pad before storing is to disconnect from the hose, and while depressing the ends of the hoses at the end of the pad, squeest out the water in the pad. Unfortunatly we do not have any other suggestions.
  • From Mike at 1/16/2015 5:36 AM
    • I have the iceman classic. Is there a filter? How do I locate & remove it for cleaning?
    • Mike
      The filter is located on the underside of the motor. It is the size of a dime and it pulls off
  • From judy at 2/20/2015 12:04 PM
    • Have used the machine after several surgeries. Went to use it now and it doesn't work. How can I tell if the power pack is designed a d or if the pump is bad? I see I can order the power pack. Can I also order the pump?
    • Judy
      There really isn't a way to check if it is the power chord or the motor. You can buy the power chort alone and see if that takes care of the problem. if not then you will know that the entire unit needs to be replaced
  • From Laura at 4/14/2015 7:16 PM
    • I used the Donjoy iceman with great success after knee surgery. My son is a pitcher and i would like to order a pad that would work for his elbow and possibly shoulder. Will the universal one work? Thanks
    • Laura
      Yes the Universal pad can be used for both the shoulder and the elbow. We do not have a pad specifically for the elbow so the Universal is your best choice
  • From steve R at 5/13/2015 6:08 PM
    • yesterday the pump worked and today when I plug it in, all I hear is a very light humming noise from the pump area and but no pumping.
    • Steve
      A couple of things to check, Disconnect the pad from the hose then re-connect and make sure you hear both ends snap back in. Check and clean the filter under the motor inside the cooler. It is the size of a dime and pulls off, rinse out under warm water and replace on the bottom of the cooler. After doing those two things try running the unit again. If you still are not having luck you can call Customer Care at 800-336-6569 if the unit is under warranty we can replace it for you.

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