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Aircast Cryo/Cuff Cooler Only

NON-MOTORIZED. Universal Aircast cooler for all Cryo/Cuff models

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Universal to all Cryo/Cuff models, the Cryo/Cuff Cooler holds water and ice needed for six to eight hours of cryotherapy. The durable cooler comes with a tube assembly and insulation disk and is labeled with simple-to-follow directions for use. NON-MOTORIZED

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Questions on Aircast Cryo/Cuff Cooler Only

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  • From Joe at 6/9/2010 5:16 AM
    • How does the Aircast cooler work? Does it plug in to an electric outlet to pump the water?

      Do I need a prescription for this?
    • This Aircast Cryo/Cuff Cooler does not plug into the wall and does not require a prescription. This version uses gravity to transfer cold ice water from the cooler to the pad and back again once the water has warmed up.

      There is another version call the Aircast Cryo/Cuff IC that is motorized that uses a pump instead of gravity to push the ice water from the cooler to the pad. This version does require a prescription.
  • From Lisa at 11/23/2010 9:07 AM
    • I am looking to replace my knee cryo cuff insulation pad that sits on top of water/ice in cooler. Cannot seem to find that replacement part. Any suggestion?
    • Hello Lisa!

      The replacement pads for the AirCast Cryo Cooler system can be found here:
  • From Beth at 7/23/2013 3:08 AM
    • Do you sell the silver disc that sits inside the cooleron top of the ice & water, seperately? If so how much is this?
    • Hello Beth,

      Yes, we have a silver insulation disc. Please call Customer Care to place that order. 1-800-336-6569.

      Thanks for Contacting Donjoy.
  • From Paul at 9/9/2014 5:31 AM
    • Do you sell just the connection that goes through the side of the cooler jug. The 1/2" male thread part broke. Would like to purchase just the piece that goes through the side of the jug.


    • Paul
      That is not a replacable part, you would need to purchase a new cooler and tube assembly
  • From John at 12/29/2014 7:02 PM
    • The disconnect between the tube and the cuff is becoming increasingly difficult to hook up, are there any recommendations to help?
    • John
      There is a 6 month warranty on the unit and that is a quality issue that we have been seeing. You can call Customer Care at 800-336 6569 to get the tube assembly replaced if it is under warranty
  • From joyce at 1/3/2015 9:32 AM
  • From Robert Stelle at 3/5/2015 4:00 PM
  • From Mark Onieal at 3/11/2015 8:08 AM
  • From Don Condon at 4/30/2015 12:29 AM
    • Had both knees replaced three weeks ago. Hospital fit me up with two aircast coolers and knee cuffs. One is still working well but other is not circulating. When plugged in it sounds like it's working but it is not.

      Areas to check? If necessary, how do I seek replacement?
    • Don
      Make sure you are draining the knee pad when it doesn't feel cold anymore. If you have been using it for a while and the motor is turning off and on but it won't stay cold, and you have drained the knee pad instead of trying to add more water to it, you can get it replaced by taking it back to where you got it. It has a six month warranty

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