Search Tips |
BetterBraces.com’s
online shoppers
have two ways
to search the
site.
- QUICK SEARCH – Located at the top of every page, the Quick Search box allows you to search the entire site. Just enter a keyword, specific product name, brand name, item #, etc.
- BROWSE BY CATEGORY – Our website is organized by categories and sub categories. You can easily find the items you are looking for by choosing the topic that fits best from our list of categories located on the left hand side of every page on the website.
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| How to
Place an Order |
Every product listed on our website has an "Add to Cart" button located on the product detail page. Click the button to have it added to your shopping cart and proceed directly to a list of all items in your shopping cart. You can choose to continue shopping, update the quantity of product you wish to order, or proceed to the checkout page where you can provide billing/shipping information and complete your purchase.
All taxes and shipping charges will be provided during checkout prior to purchase. For information on our shipping rates click here.
|
| Backordered Items |
BetterBraces.com strives to maintain high inventory levels to satisfy all customer orders. Sometimes, however, demand can exceed supply, and a product will be listed as “Backordered.” Backordered products will be shipped as soon as possible, and may go out separately from the rest of your order depending on the estimated arrival of new inventory.
-
If your order ships separately
you will
not be
billed
additional
shipping
and
handling
for this
second
shipment.
-
Y Your
credit
card
will not
be
charged for
the
backordered
product
or
products
until
they
have
shipped.
|
| Discounts and Promotions |
BetterBraces.com will periodically offer special discounts and promotions to our loyal customers. To take advantage of these promotions simply enter the promotional code that accompanies the offer into your shopping cart or during checkout prior to payment. Some discounts will be shown immediately from your shopping cart and throughout the website and special discounts such as shipping promotions will be calculated during checkout prior to payment.
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| Check
Order Status |
Simply provide your account number or email address and billing zip code and we can track your order. Click
here to check your order status now.
Order statuses and shipments are typically updated within 24 hours.
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| Quantity & Team Discounts |
Buy more! Save more! You can now save as much as 15% or more by ordering multiple quantities of the same product (this includes left or right and different sizes of the same product). This is a great way to save for those who are purchasing for teams or large groups. For quantities larger than 24 units of the same product, please contact
teamsales@betterbraces.com.
| Buy |
Save |
| 2 items |
5% |
| 3 to 6 items |
7.5% |
| 7 to 12 items |
10% |
| 13 or more items |
15% |
Larger quantities? Email us for a quote at teamsales@betterbraces.com
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| Military Discount |
We support our US Military and are proud to offer a special 10% discount on any order by active military men and women. The military services that qualify are: Army, Air Force, Marines, Navy, Coast Guard and Reserves. Please call 800-553-6019 or email at
militarysales@betterbraces.com for more information or to order.
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| Contact Us |
BetterBraces.com is a distributor of DonJoy Products. If you are trying to reach DonJoy or dj Orthopedics corporate offices directly please visit
www.djortho.com.
BetterBraces.com
301 Sonoco Drive
Louisiana, MO 63353
Phone: 800-553-6019
Fax: 573-754-5290
Email: CustomerService@BetterBraces.com
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